Humanitarian sector of Belarusian NGOs

A platform about the core principles of humanitarian aid and the work of Belarusian NGOs.

Why were the principles developed, and what value do they create?

Humanitarian principles have been developed for Belarusian organizations, initiatives, and activists who provide support to people affected by repression and other crisis situations. They are based on the shared experience of the sector and the need for greater transparency, safety, and professional standards of work.

These principles strengthen trust between organizations, international partners, and aid recipients; help prevent discrimination and abuse; increase the effectiveness of programs; and protect people seeking support. They are a tool that enables all sector participants to act on the basis of shared ethical norms, coordinated processes, and approaches, ensuring timely, safe, and high-quality assistance.

The development of these principles was made possible thanks to joint efforts and the support of:

  • The “Country for Life” Charitable Foundation
  • The human rights initiative Dissidentby
Why were the principles developed, and what value do they create?

Principles of Humanitarian Assistance

  1. Introduction
  2. Humanitarian Organizations. Aid Organizations. Recipients of Assistance
  3. Basic Principles and Standards
  4. Coordination in Humanitarian Assistance
  5. Verification Mechanisms and Safety Protocols
  6. Communication Protocols
  7. Accountability and Transparency
  8. Ethical Work Standards
  9. Recommendations for Practical Application of Principles

1. Introduction

This document, created for Belarusian aid organizations and humanitarian organizations, arose due to years of repression against people who disagree with the ideology of the official Belarusian state.

The initiators of the document are organizations providing humanitarian assistance to Belarusians affected by political repression.

Before starting work on the document, the initiators conducted a closed study, which included a quantitative survey of representatives of humanitarian organizations and two online focus groups with former political prisoners. The collected data provided a basis for generalizations and presenting trends and conclusions related to the practices of humanitarian organizations. The results of the study formed the foundation for many sections of this document, including recommendations for practical application of the principles.

The document is based on the experience of providing assistance to people affected by political repression in Belarus after the events of 2020. However, the principles contained herein, according to the authors, are universal and can be applied in a broader humanitarian context. Additional provisions may be developed for other target groups to address their specific needs and vulnerabilities.

Document Goals

  1. To describe the general approaches and standards that Belarusian aid and humanitarian organizations can follow in their work.
  2. To promote transparency in decision-making processes within aid organizations and humanitarian organizations and/or in humanitarian program operations.
  3. To prevent discrimination and/or abuse both in providing and receiving humanitarian assistance.
  4. To strengthen trust between Belarusian aid organizations, humanitarian organizations, supporting initiatives, international structures, and recipients of assistance.
  5. To ensure timely, efficient, and complete provision of humanitarian assistance to those in need.

Context in which this document is created

In 2020, Belarus experienced a legal collapse in the context of the presidential elections. Tens of thousands of people faced arbitrary detention, beatings, and torture. Thousands were subject to criminal prosecution and political repression.

Human rights and civic organizations, as well as aid initiatives existing before 2020 or emerging during the crisis, actively engaged in assisting those affected, including legal advice, material, medical, and food aid, support for families of detainees, evacuation assistance, and more.

Humanitarian assistance played a decisive role in supporting the affected individuals.

Unfortunately, the legal default in the country did not end with the events of 2020. Mass repressions continued, and any independent activity within the country was destroyed.

Nevertheless, organizations, funds, and aid initiatives continue to exist despite the difficult humanitarian situation, limited resources, political pressure, and forced emigration, actively supporting people both inside and outside the country.

This has been made possible by the continuous development of humanitarian organizations, aid organizations, and initiatives, as well as close and constructive cooperation among them.

To make individual structures, associations of organizations, and funds more resilient and able to increase the volume and scope of assistance, it is important to promote the self-determination of the humanitarian sector and systematization of its work, which is reflected in the goals of this document.

2. Humanitarian Organizations. Aid Organizations. Recipients of Assistance

In this document, humanitarian organizations are understood as organizations and initiatives that systematically or episodically support people in crisis situations. Such support may include:

  • material assistance in cash or in-kind forms;
  • consultation and informational support;
  • facilitation of rehabilitation and resocialization;
  • assistance in emergency situations (evacuation, shelter);
  • other social services and types of assistance.

In this document, aid organizations are understood as organizations and initiatives that may provide humanitarian assistance independently, or create infrastructure for assistance, coordinate its delivery, accumulate resources, and advocate for the interests and needs of recipients.

Considering the Belarusian context, humanitarian and aid organizations may meet one or several of the following criteria:

  • operates as a fund, human rights organization, volunteer initiative, professional community, diaspora community, or international structure acting in the interests of the Belarusian civil society;
  • registered as a legal entity;
  • non-governmental and non-profit;
  • has an experienced team working with recipients based on internal standards and assistance procedures;
  • transparent in decision-making processes and publicly reports annually.

A recipient of assistance is an individual, group, civic organization, initiative, or any legal entity receiving humanitarian aid or donations from an aid or humanitarian organization. The recipient is the beneficiary for whom the charitable project or program is carried out.

3. Basic Principles and Standards

Providing humanitarian assistance primarily relies on international practices and necessarily takes into account the local context. In their work, aid and humanitarian organizations follow the principles of human rights organizations in Belarus and UN humanitarian principles and adhere to the standards described in these documents.

In addition to these principles and standards, the initiators of this document suggest additional points relevant to work in our region.

It is important to note that the principles and standards below are cross-cutting, meaning they permeate all aspects and stages of humanitarian assistance related to Belarus and Belarusians. The initiators also suggest that organizations and initiatives use them when creating their internal documents.

Following these principles and standards is key to ensuring access to humanitarian assistance for people in need, regardless of their crisis situation.

Basic Principles and Standards

Humanity
This principle is based on alleviating human suffering wherever it occurs. The goal of humanitarian activity is to protect life and health and ensure respect for people.
Neutrality
Aid and humanitarian organizations must not take sides in armed conflicts or participate in disputes of political, racial, religious, or ideological nature.
Impartiality
Humanitarian activity should be carried out solely based on human needs. Priority should be given to the most urgent cases. No discrimination should be made based on nationality, race, gender, religion, class, or political beliefs of recipients.
Independence
Humanitarian activity must be independent of political, economic, military, or other objectives that any actor may have where the activity takes place.
Transparency and Accountability
Organizations must be open regarding decision-making processes, assistance criteria, resources used, funding sources, and provide reports.
Safety and Confidentiality
All stages of humanitarian work must consider the safety of recipients, staff, and volunteers. Protection of personal data, security protocols, and digital hygiene are essential.
Accessibility and Inclusiveness
Humanitarian assistance should be equally accessible to all, including vulnerable groups such as elderly people, persons with disabilities, and minorities. Assistance algorithms should be adapted to the special needs and capacities of vulnerable groups.
Do No Harm Principle
Assistance should not worsen the situation of recipients, exacerbate conflicts, or create risks for recipients.
Flexibility Principle
Programs must allow adaptation to the conditions and capacities of recipients, and specific elements can be individually tailored to each recipient.

4. Coordination in Humanitarian Assistance

Coordination is an important operational tool for aid and humanitarian organizations, ensuring:

  • distribution of efforts in assisting recipients;
  • elimination of double funding for the same needs;
  • increased coverage of assistance;
  • fair allocation of resources and equal access to aid;
  • targeted and timely assistance for those in need;
  • strengthening the voice of the humanitarian sector in advocacy;
  • verification standards;
  • reliability of safety protocols;
  • operational synergy among aid and humanitarian organizations.

Coordination may occur at both Belarusian and international levels with participation of international structures.

Coordination can include:

  • regular meetings for experience exchange;
  • joint databases (considering security protocols and data privacy);
  • development and approval of common work algorithms or their parts (e.g., verification or safety protocols);
  • formation of working groups to address specific sector tasks.

5. Verification Mechanisms and Safety Protocols

Verification mechanisms are developed by each organization based on the type of assistance provided and the characteristics of target groups, but the following principles can be highlighted:

Application processing
Use of secure communication channels with mandatory verification and document acceptance (if needed) to prevent duplicate requests and confirm eligibility.
Minimization of data collection and balance of accountability and privacy
Collect only necessary information, adhering to accuracy, confidentiality, and limited retention. Data collection must align with assistance needs and legal requirements under the 'Do No Harm' principle.
Compliance with international standards and national legislation
Strict adherence to data protection laws, including cross-border data transfer regulations, processing, storage, and distribution.
Considerate treatment of recipients
Verification methods must be humane and must not demean human dignity.
Flexibility and diversity
Verification methods should provide options for different target groups and consider special needs of vulnerable groups.

Development of safety protocols is a key task. General principles:

Priority of recipient and staff safety
Protection of life, dignity, and freedom of recipients and staff/volunteers is the main objective in decision-making and protocol development.
Risk analysis during operations
Regular threat assessment (conflicts, repression, cyberattacks) and program adaptation to minimize risk.
Data confidentiality
Adherence to encryption standards, restricted multi-level access, and continuous monitoring of data protection.
Logistics and aid distribution security
Maximum measures to ensure the safety of the entire aid chain.
Physical protection of staff and volunteers
Training in behavior in critical situations and protocol development for emergencies.
Cybersecurity
Use of secure communication and database management methods.

6. Communication Protocols

Communication by aid and humanitarian organizations with the audience (including recipients, humanitarian sector representatives, journalists, and other stakeholders) should follow these principles:

Accessibility, transparency, and completeness of information
Information about humanitarian assistance must be available to various target groups, continuously updated, and presented clearly. Recipients should have easy access to information about types of aid, eligibility criteria, and conditions, considering security protocols.
Clarity and accessibility of communication channels
Recipients should not face difficulties establishing contact. Multiple channels should be available, especially for vulnerable groups or persons with special needs.

Principles of communication with recipients:

Attention to the psychological state of recipients
Operators must consider social characteristics and psychological state and adapt tone and method accordingly to establish contact effectively.
Timeliness of communication processes
Organizations should respond promptly or provide reasons and timelines for replies.
Considerate and ethical treatment of recipients
Organizations communicate with recipients to assist efficiently and respectfully.

7. Accountability and Transparency

Accountability and transparency are essential for trust in aid and humanitarian organizations.

Universal tools to ensure transparency may include:

Accountability to recipients
Organizations must responsibly report to the people they assist, ensuring inclusivity, efficiency, and transparency.
Participation of recipients in operations
Target groups should be actively involved in all stages: needs assessment, program development, implementation, monitoring, and evaluation to ensure aid meets actual needs.
Feedback and complaints mechanisms
Clear, accessible, and safe channels for feedback, complaints, and reporting problems, including corruption, anonymously and without fear of retaliation. Procedures must be transparent.
Monitoring and verification of aid delivery
Internal systems to track aid delivery from registration to receipt to ensure process success.
External monitoring and independent audit
Supplement internal monitoring with independent external audits to ensure targeted aid delivery and transparency.
Continuous learning and adaptation
Regular review of policies, procedures, and internal protocols based on monitoring, feedback, and changing risk factors ensures effectiveness.
Transparency in decision-making
Programs should have clear structure, purpose, criteria, and decision-making procedures.
Application of anti-corruption practices
Implement measures to prevent misuse of funds.
Prevent financing of illegal activities and proliferation of WMDs.

8. Ethical Work Standards

The main goal of introducing ethical standards is to increase public trust in the humanitarian sector and its participants and create a positive image of aid organizations. Ethical principles aim to prevent actions that harm recipients or other humanitarian organizations.

  1. In their work, aid and humanitarian organizations follow these ethical standards:

    • elimination of unethical behavior;
    • recognition of equality of organizations and respect for their rights and interests;
    • strengthening interaction between aid and humanitarian organizations;
    • promoting conditions for effective humanitarian sector functioning and stability;
    • fulfilling assumed obligations.
  2. Aid organizations are obliged to:

    • act professionally, respectfully, honestly, and openly;
    • provide timely and quality humanitarian aid according to their protocols and programs;
    • give recipients full and truthful information about assistance conditions and procedures;
    • ensure timely communication about security risks;
    • carry out activities preventing deception or mistrust;
    • maintain confidentiality of aid received;
    • carefully handle conflicts, promptly consider complaints, and take corrective actions;
    • adhere to the principle of freedom of choice for recipients;
    • follow other principles and ethical standards described in the document.
  3. Aid organizations are obliged in relations among themselves and with third parties to:

    • follow business ethics, cooperate, avoid spreading false or inaccurate information;
    • not take unjustified actions harming other organizations’ reputations;
    • care for the reputation of the humanitarian sector and its organizations;
    • inform other organizations and initiatives sharing these principles about violations;
    • promote solidarity and charity culture;
    • prioritize negotiation and compromise in disputes;
    • take measures to prevent harassment, discrimination, abuse, with corresponding protocols.

9. Recommendations for Practical Application of Principles

The principles of humanitarian assistance are based on the experience of the document's initiators and are proposed for use by Belarusian aid organizations and initiatives, as well as humanitarian organizations. These principles serve as a guideline to improve work practices to better adhere to the principles.

Agreement to work according to these principles can be indicated by signing the document at https://humsector.work.

The principles may be adopted and implemented by both officially registered organizations and initiatives without official registration.

Implementation of these principles is entirely voluntary; no one can be forced to use the information in the document.

Key recommendations for practical implementation include:

  • systematic internal audits of workflows for compliance with principles;
  • adapting principles to internal processes and assistance algorithms;
  • developing internal documents to strengthen standards (policies, safety protocols, communication protocols, etc.);
  • Conduct thematic educational programs for staff and volunteers, and provide introductory courses for new team members;
  • Promote the public dissemination of the principles described in this document and their implementation in the work of organizations and initiatives;
  • Create safe working conditions for teams, taking care of the psycho-emotional well-being of staff and volunteers;
  • Other actions aimed at integrating the principles into their work;

For the development of protocols, policies, and humanitarian aid programs, as well as for organizing processes and regulating the internal work of aid organizations and humanitarian organizations, in addition to the principles described above, the following documents and materials can be used (which we relied on when developing this document):

Each organization, depending on the region and area of aid provision, may have its own specific approach to interpreting and applying the principles;

This document was prepared with the support of Belarus Beehive and the European Union.